Frequently Asked Questions
Attorney Kevin C. Crayon II and colleagues answer several legal questions on Avvo.com.
How much are your fees?
We offer alternative and traditional fee structures. At our firm, you can generally get started for a lower amount, and it will always be clear what you're paying for. We also accept payment plans.
Our fees are priced to assure quality attention and representation. Therefore, we are not a "bargain basement" firm, nor are we a "mill." However, our fees are competitive and tend to be lower because we pass our savings onto our clients. You get the best of both worlds, quality at a fair price.
Additionally, because of the payment plans and flexible payment terms we offer, we tend to be more accessible for those in need of good representation. Because each case is different, feel free to discuss pricing with our firm for more specific information.
Is your consultation free?
Yes. At this time, we are not charging for initial consultations. Although we cannot guarantee everyone a consultation because of the volume of requests, we can guarantee that an initial consultation is free. You will never be billed after-the-fact for anything unless we formally agree, in writing, to representation going forward.
Is our free consultation still confidential?
Yes! We take this ethical and legal duty seriously. We keep all consultations strictly confidential in accordance with ethical rules and laws. This includes any statements, materials, and documents you send to us for consultation purposes. This confidentiality applies equally to prospects and clients.
Is your consultation legal advice I can rely on?
No. As attorneys, we enjoy providing free guidance, but it is not legal advice. Any comments or reviews of your matter are courtesies we extend to the public seeking guidance. You must formally hire us, or another attorney or law firm, if you need legal advice or immediate assistance that you can rely on.
Oftentimes, we are very involved in free consultations, including reviewing documents, for free, and understanding the case before making a decision whether the firm can assist a potential new client. But this is just an extension of our courtesy.
Are you my attorney if we consult?
No. Unless we have a written contract, we do not formally represent you. Aside from our duty to maintain confidentiality, free consultations do not create an attorney-client relationship or any obligation between us whatsoever.
You are ultimately responsible for any deadlines. Absent a contract, the firm does not calendar your case or deadlines, and it is not responsible in any way for advising you in any way. You must hire an attorney if you need legal opinions.
How do I retain your firm?
After consulting with you, we may extend an offer of representation. Our written agreement regarding representation is formalized in the interest of transparency and clarity. Our clients sign an agreement that is easy to understand, accompanied by policies that explain the terms of representation. We may also provide you an engagement letter or email to further clarify the scope of the representation.
Do you offer limited, budgeted, or "a la carte" representation?
Yes. Many individuals keep us on retainer for limited, budgeted, or "a la carte" representation when they do not need full representation during a particular phase or stage of their matter. Other clients (such as businesses), keep us on retainer for issues that come up, as needed. Many clients find that this is a more budgeted way to proceed when they need further guidance and review beyond the initial free consultations.
Do you have videos or other content that is just for clients?
Yes. Although we have a lot of public content, we do not want to bore the public with too many details! For clients, however, we have pre-recorded instructions, videos, articles, and other content that we provide to clients to help them understand their particular situation. This can include recordings that explain in detail what to expect during certain phases of the case. We ensure we give you what is relevant to you as a client. Our clients find these materials helpful additions to our consultations.
If you turn down representation, does that mean my case is bad?
No! If we turn down representation, it may be for various reasons, such as workload and volume. Because of the volume of requests, we must be selective and ensure that we have the time and resources to provide every case the quality and attention it deserves. If we decline representation, we encourage you to continue to seek further legal guidance for your matter.
To provide you value, we may comment on something regarding your case. This is not legal advice, but rather guidance. If we express a concern about an aspect of the case, this does not mean it is a legal opinion, nor the sole reason for us declining a case.
Can I send you documents to review?
Yes; we generally like to take a brief review of documents to understand your matter. This increases the quality of our free consultations.
We only accept emailed or faxed documents. Please do not mail us hard copies of your documents, discs, or materials as they may not be returned.
Is a followup consultation free?
Yes. Unless we agree to representation in writing, or decline representation, followup consultations often occur. We may ask for more facts, documents, etc., and then we may followup by email or phone regarding whether we can assist with representation.
You may also view our regularly updated and diverse Q&A by clicking here.